Privacy Policy
This privacy policy sets out how Andrew Ingredients uses and protects any information that you give us when you contact us, access our goods and services, enter a commercial agreement or use our website.
Andrew Ingredients is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement.
Andrew Ingredients may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
What we collect
We may collect the following information:
- Individual’s name, job title, company name
- contact information including email address and telephone number
- demographic information such as postal address
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To carry out commercial activities and agreements including fulfilling contractual obligations
- Internal record keeping.
- We may use the information to improve our products and services.
- If you ‘opt in’ by ticking the box under contact forms on our website, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
How we use cookies on our website
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can tick to indicate that you would like to receive occasional email marketing communications including newsletters, event invites, product information and special offers. If you do not tick this box we will not add you to our direct marketing mailing list.
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@andrewingredients.com. There is also an unsubscribe link on any marketing campaign emails that you may receive.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under EU General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please contact us (details below).
If you believe that any information we are holding on you is incorrect or incomplete, please inform us as soon as possible. We will promptly correct any information found to be incorrect.
You may also ask us to erase personal information from our systems or restrict our use of your information.
If you have any enquiries regarding this privacy policy or you wish to exercise any of your legal rights listed above, please contact us by emailing info@andrewingredients.com, you can also telephone us on +44 289267 2525, call in person or write to us at:
Andrew Ingredients Ltd
27 Ferguson Drive
Knockmore Hill Industrial Park
Lisburn
Co. Antrim
BT28 2EX
