Meet the team behind WorkWith
At the heart of WorkWith is our Applications and Innovation team, led by Finbar Haughey and supported by Paul Galloway. Together, they bring more than 80 years of bakery industry experience, combining technical expertise, practical knowledge and a passion for innovation.
As a Bread Sommelier with extensive product development experience, Finbar specialises in ingredient technology and turning ideas into commercially successful products. Paul brings expertise in flour milling, plant bakery production and award-winning competitive baking, helping customers refine processes and overcome production challenges.
From new product development to troubleshooting and improving consistency, Finbar and Paul provide tailored support through hands-on trials, demonstrations, customer visits and our WorkWith Innovation Centre, helping businesses innovate and grow.
We actively collaborate with our suppliers on new product development. We consistently research market trends, especially focusing on future trends and preferences in Ireland and the UK.
The focus of the test bakery and kitchen is to enhance our ability to support customers with product development and testing and to showcase new supplier lines. The Test Bakery and expertise of our Applications and Innovation Team is available for customers to utilise for new product development, workshops and seminars.
Common challenges we help food businesses address:
- Extending freshness and shelf life
- Exploring cleaner label alternatives
- Reformulating products
- Reducing sugar or salt
- Improving texture and eating quality
- Developing new products
- Evaluating ingredient alternatives
- Troubleshooting production issues
- Responding to changing consumer trends
Frequently Asked Questions
Can Andrew Ingredients help with new product development?
Yes. Through WorkWith, we support bakeries and food manufacturers with new product development, product testing, ingredient solutions and practical trials. Our Applications & Innovation team works with customers from initial ideas through to developing and improving products.
Can I use your test bakery and kitchen to develop a product?
Yes. Bill’s Bakery is our dedicated test bakery and kitchen, available to both existing and potential customers for new product development, testing, workshops and seminars. It allows customers to work hands-on with our Applications & Innovation team to develop products and explore new ideas.
Can you help troubleshoot problems with an existing product?
Yes. WorkWith helps customers address production and product challenges including consistency, shelf life, texture and eating quality, reformulation, ingredient alternatives and production issues.
Can you help with reformulation or changing ingredients?
Yes. Our team can support customers exploring cleaner-label alternatives, reducing sugar or salt, improving texture and eating quality, and evaluating alternative ingredients.
Can Andrew Ingredients help get a new product ready for market?
Yes. We support customers throughout the product development journey, from developing and testing ideas to ingredient selection and technical support. Our team has experience helping customers prepare products for market and navigate the stringent requirements involved in supplying retail.
What technical and quality support does Andrew Ingredients provide?
Our Technical & QA team supports customers with specifications, documentation, technical queries and product information. Alongside our Applications & Innovation team, this means customers can access both practical product development expertise and technical support.